mazda dealership misrepresentation--legality issue
#1
mazda dealership misrepresentation--legality issue
Here's a bit of an interesting story, I'd like to here others opinions on what i should do in this case.....
March 10th, brought home a brand new '03 protege DX, i went into the dealership to buy a Spec V, but saw the DX that they had installed all the mazdaspeed parts on and went ahead and bought that, under ONE FINAL condition, that it came with the MazdaSpeed Racing Hart's as well. So they said alright but no tires, so i finally order my tires AFTER the salesperson said he couldn't get me any tires and me waiting for 1 month. I take it in to get installed and wait two hours for them to then tell me that my car is 4 lug, while of course the rims are 5 lug. I talk to the sales manager and he says "well i can get you 17" rims no problem" I tell him, "that's not the issue, i don't need a dealership to get any old 17" wheels, I bought this car because it CAME WITH THE MAZDASPEED WHEELS, I WOULD NEVER HAVE BOUGHT THIS CAR IF IT DIDN'T COME WITH THOSE WHEELS." He walked around the issue, i said i would come back tommorrow and tell him what i decide to do. Here's where I stand, I plan on returning the car altogether and either getting the car i went there to get in the first place, the spec v, or not getting a car there at all and reminding everyone i know that their dealership has VERY POOR SERVICE............
What do u think????
PS it's funny how you are "their best friend" before the sale, and after you drive off the lot they could care less...........
March 10th, brought home a brand new '03 protege DX, i went into the dealership to buy a Spec V, but saw the DX that they had installed all the mazdaspeed parts on and went ahead and bought that, under ONE FINAL condition, that it came with the MazdaSpeed Racing Hart's as well. So they said alright but no tires, so i finally order my tires AFTER the salesperson said he couldn't get me any tires and me waiting for 1 month. I take it in to get installed and wait two hours for them to then tell me that my car is 4 lug, while of course the rims are 5 lug. I talk to the sales manager and he says "well i can get you 17" rims no problem" I tell him, "that's not the issue, i don't need a dealership to get any old 17" wheels, I bought this car because it CAME WITH THE MAZDASPEED WHEELS, I WOULD NEVER HAVE BOUGHT THIS CAR IF IT DIDN'T COME WITH THOSE WHEELS." He walked around the issue, i said i would come back tommorrow and tell him what i decide to do. Here's where I stand, I plan on returning the car altogether and either getting the car i went there to get in the first place, the spec v, or not getting a car there at all and reminding everyone i know that their dealership has VERY POOR SERVICE............
What do u think????
PS it's funny how you are "their best friend" before the sale, and after you drive off the lot they could care less...........
#4
You went from looking at buying a 170hp Nissan Spec V to buying a 130hp Protege (with no power windows or keyless) just because it had a bodykit on it. Did they install all the parts from the MazdaSpeed, the seats, shifter, diff and Stereo??
Nissan Spec V $17,000
Mazda Protege DX $12,000
How do you make a jump of $5000 just because you don't like the fact you can't have Racing Hart wheels. Just buy a Protege ES and the rims would fit.
Maybe it's not the dealers fault and maybe you're just getting buyers remorse.
(Over 1000 different parts between a MazdaSpeed and a regular Pro. Did the dealer do everyone?)
Nissan Spec V $17,000
Mazda Protege DX $12,000
How do you make a jump of $5000 just because you don't like the fact you can't have Racing Hart wheels. Just buy a Protege ES and the rims would fit.
Maybe it's not the dealers fault and maybe you're just getting buyers remorse.
(Over 1000 different parts between a MazdaSpeed and a regular Pro. Did the dealer do everyone?)
#5
yeah i dunno man, im sure it was just a simple mistake, the guy prolly didnt even notice it was a four lug, when he negotiated the deal. he did try and rectafy the situation by getting you new rims that fit. if anything i think its your falt for not knowing the car was a 4 lug. sorry im taking the dealers side.
#6
Originally posted by NoahsMP5
I didn't think they sold Mazdaspeed parts unless they were direct replacements for broken Mazdaspeed parts.
I didn't think they sold Mazdaspeed parts unless they were direct replacements for broken Mazdaspeed parts.
and yeah, you pretty much got screwed on the mazdaspeed wheels deal. Once you signed the papers, they are no longer liable to make sure that the wheels will fit on your car.
Best thing for you is to return the wheels. I'm assuming it's still in new condition, since you didn't have tires for it. Once you returned the wheels, go get some aftermarket 4-lug rims.
oh yeah, return the tires too
don't even think about the dealer giving you a direct exchange to a Spec-V, as soon as you drive off the lot the car lost value, and whatever happens next will be a typical used-car trade-in deal...
good luck.
#7
FIrst off, if you got it in writing that the car would get Mazdaspeed RacingHarts, then I would think they would have to honor it no matter how much out of pocket. If they wont honor it and if you decide you just want to get some 17" rims, make sure you hit them up for some really nice looking, real Volks! Make sure it is a rim you like. If not to either of these I would get legal advise as to what your options are in your state.
#8
Originally posted by 03ESPro
Tell him you want to either swap the car for the Spec V, or that you'll keep the car if they convert it to ES style 4 wheel disc brakes that have the correct lug pattern so you can use the wheels.
Tell him you want to either swap the car for the Spec V, or that you'll keep the car if they convert it to ES style 4 wheel disc brakes that have the correct lug pattern so you can use the wheels.
#9
Originally posted by ukroadracer
You went from looking at buying a 170hp Nissan Spec V to buying a 130hp Protege (with no power windows or keyless) just because it had a bodykit on it. Did they install all the parts from the MazdaSpeed, the seats, shifter, diff and Stereo??
Nissan Spec V $17,000
Mazda Protege DX $12,000
You went from looking at buying a 170hp Nissan Spec V to buying a 130hp Protege (with no power windows or keyless) just because it had a bodykit on it. Did they install all the parts from the MazdaSpeed, the seats, shifter, diff and Stereo??
Nissan Spec V $17,000
Mazda Protege DX $12,000
but again, i wasn't going to buy the car with 15" stealies on it, so that's where the 17" msp racing harts come into the story.....
#10
i was so excited to finally get my wheels on i posted this earlier today:
http://www.protegeclub.com/forum/sho...threadid=24741
and in the wheels/tires forum there's another post about which tires i wanted to get for my wheels that i was, again, finally getting installed
http://www.protegeclub.com/forum/sho...threadid=24741
and in the wheels/tires forum there's another post about which tires i wanted to get for my wheels that i was, again, finally getting installed
#12
Originally posted by ZoomZoomH
well, just hope that the dealer will stick to their end of the VERBAL agreement for the sale and somehow fit the Racing Harts on your car....
well, just hope that the dealer will stick to their end of the VERBAL agreement for the sale and somehow fit the Racing Harts on your car....
#13
Dude honestly this is going to go no where. The only thing you can argue is a full return on the car.
What type of dealership is this? Is is a Nissan and Mazda dealership? I am only assuming becuase of your first post. If so explain to them that the only reason you bought the Protege was becuase you were told you could get the Racing Hart wheels too. If you explain that you would have ordered a Spec V from THEM, they may give you a full refund on Protege towards the ordered Spec V. What is the big deal though? If a guy at the dealer told you you can get any other 17" wheels instead of the Racing Harts why not go with that? You could get much better looking and lighter 17" wheels that would not be on all the other true Mazdapseed cars.
It was a simple mistake by the sales rep, not Fraud...he didn't knowingly lie to you. no dealership is going to replace all the supsension peices and brakes to convert it to 5 lug just so you can get a set of wheels...
If you over react you won't get anywhere, people make mistakes. If you **** them off enough and decide to press charges or whatever you do in this situation, your court costs will easily excede the difference you paid for the cars, or have it converted to fit the wheels...
What type of dealership is this? Is is a Nissan and Mazda dealership? I am only assuming becuase of your first post. If so explain to them that the only reason you bought the Protege was becuase you were told you could get the Racing Hart wheels too. If you explain that you would have ordered a Spec V from THEM, they may give you a full refund on Protege towards the ordered Spec V. What is the big deal though? If a guy at the dealer told you you can get any other 17" wheels instead of the Racing Harts why not go with that? You could get much better looking and lighter 17" wheels that would not be on all the other true Mazdapseed cars.
It was a simple mistake by the sales rep, not Fraud...he didn't knowingly lie to you. no dealership is going to replace all the supsension peices and brakes to convert it to 5 lug just so you can get a set of wheels...
If you over react you won't get anywhere, people make mistakes. If you **** them off enough and decide to press charges or whatever you do in this situation, your court costs will easily excede the difference you paid for the cars, or have it converted to fit the wheels...
#14
I hate to say it, but looks like your screwed. That whole quote about being your best freind before the deal and ignoring you after is very true.
You should have made sure the wheels fit the car before you made the deal. If you expect a salesman to have any knowledge at all, your making a huge mistake.
It is in writing though, so you do have some recourse.
I would ask them to give you the wheels (not on the car) and sell them on e-bay. You can make some money and keep your car.
You should have made sure the wheels fit the car before you made the deal. If you expect a salesman to have any knowledge at all, your making a huge mistake.
It is in writing though, so you do have some recourse.
I would ask them to give you the wheels (not on the car) and sell them on e-bay. You can make some money and keep your car.
#15
Alright, by no means is this guy screwed. He has it in writing which is a contract that the dealership has to perform. They can not back out and not get you the rims if that was part of the deal. But they can try and change the deal by saying they will buy you a different set of rims. Now that they have made that counter offer to the original offer you can either say ok I will take the different rims or you can just drop the deal all together. Man I figured school would never come in handy lol. But also what you can do is talk to a lawyer, see what he thinks, because no matter what, the dealership has a written contract to perform a service to you, so they are forced to do so, and if they dont then legal actions can be brought against them.